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Overwatch lets you bring colleagues into your organization so they can collaborate on monitoring. Only the organization owner can send invitations. When you invite someone, Overwatch sends them an email with a link they click to accept and join.
Invitations expire after 24 hours. If a teammate hasn’t accepted in time, you can resend the invite to generate a fresh link.

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Invite a team member

1

Open team settings

In the dashboard, go to Settings → Team.
2

Enter an email address

Type your teammate’s email address into the Invite member field.
3

Select a role

Choose a role from the dropdown next to the email field:
  • Viewer — read-only access to the dashboard and monitors
  • Admin — full monitoring and alert channel management, no billing access
  • Owner — full access including billing and organization management
4

Send the invitation

Click Invite. Overwatch sends an email to the address you entered with a link to accept.
5

Teammate accepts

Your teammate clicks the link in the email. If they don’t have an Overwatch account yet, they’ll be prompted to create one first. Once they accept, they appear immediately in your team member list.
Only assign the Owner role to people you fully trust. Owners can manage billing, change subscription plans, and delete the organization.

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Member limits by plan

Your plan determines how many members your organization can have. Pending invitations count against this limit.
PlanMember limit
Starter1
Pro5
EnterpriseUnlimited
If you’ve reached your plan’s member limit, the invite form will be blocked. You’ll need to either remove an existing member or upgrade your plan before you can invite anyone new. See Overwatch pricing plans for upgrade options.

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Managing pending invites

While an invite is waiting to be accepted, it appears in the Pending invites section of Settings → Team. From there you can:
  • Resend — click the refresh icon to send a new email with a fresh 24-hour expiry window
  • Revoke — click the trash icon to cancel the invite; the link in the original email will no longer work

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Removing a member

To remove a team member from your organization:
  1. Go to Settings → Team.
  2. Find the member in the team list.
  3. Click the remove (trash) icon next to their name.
  4. Confirm the removal in the dialog that appears.
Removing a member revokes their access immediately. They will no longer be able to log in to your organization. This action cannot be undone — you would need to send a new invitation to restore their access.
You cannot remove the only organization owner while they are the sole owner. To hand off ownership, invite the successor with the Owner role. After they accept, remove the previous owner’s seat from the team list (same flow as removing any other member).