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Overwatch uses role-based access control to let you collaborate safely without giving everyone the same level of authority. Every member of your organization holds one of three roles — owner, admin, or viewer — and each role determines exactly which actions that person can take.

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Roles at a glance

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Role descriptions

Owner is the highest-privilege role. Owners have unrestricted access to the entire organization, including billing settings, plan management, and organization deletion. Only an owner can invite other members and assign the owner role to someone else. Each organization has at least one owner. Admin can do everything related to day-to-day monitoring operations: creating and configuring monitors, setting up alert channels, and editing organization defaults. Admins cannot access billing, invite members, or delete the organization. Viewer has read-only access. Viewers can see the dashboard, browse monitor status and check history, and view alert channel configuration — but cannot make any changes.
Only owners can access the Plan and billing settings. If you need to update your subscription or payment method, ask your organization’s owner.

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Viewing your role

To see your current role:
  1. Go to Settings → Account.
  2. Look at the Role field. It displays your current role: owner, admin, or viewer.
If you need a different level of access, contact your organization’s owner. Only owners can change member roles.

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Changing a member’s role

Role changes are managed by the organization owner through Settings → Team. The owner can remove a member and re-invite them with a different role to change their access level. It is not possible to change a role in-place for existing members — the member must accept a new invitation.
You cannot demote or remove the organization owner while they are the only owner. To transfer ownership, invite the new person with the Owner role; once they have joined, remove the previous owner from Settings → Team. If you cannot complete a transfer that way, contact hello@processfoundry.io.